Policy Must Obliquely Cultivate Relationships, Not Suffocate

“What makes a school – or, for that matter, any organization – great is in no small part intangible. One thing, however, is clear: Innovation and organizational learning are not going to take place in contexts where formal rules “suffocate” the emergence of informal norms and trust, both of which are elements of social capital that are created primarily through social interaction.”

–Esther Quintero, “Social Capital Matters as Much as Human Capital” on Shanker Blog

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